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Products for Better Retention
  • LASH GLUES

  • LIQUIDS

  • GLUES
  • LIQUIDS
  • LASHES
  • LASH LIFT
  • BROWS
  • PRO PRODUCTS
  • EDUCATION
  • STEP 3: Pre-treatment Lash Cleanser 15 ml

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    The Pre-treatment Lash Cleanser is the most critical component of your preparation line, designed to strip away the barriers that cause poor retention. This professional-grade degreaser removes natural oils, proteins, and stubborn makeup residue, creating a pristine, high-adhesion surface for your glue to lock onto.

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    ✅ NO RISK. Love it or your money back.
    📦 Order by 3pm (Mon–Fri) for same-day dispatch.

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    Key benefits
    • Eliminates oils and residue to create the perfect base for maximum retention
    • Ensures stronger, longer-lasting bonds by prepping lashes at a deeper level
    • Prevents lifting and premature lash loss caused by hidden impurities
    • Delivers clean, consistent results across every set from the very first step
    • Gives you full control with precise, professional pre-treatment application
    Is this product right for me?

    Who is the Lash Cleanser for? 

    This is an essential tool for every lash professional who prioritises retention above all else. Whether you are a beginner or an expert, this cleanser is the key to ensuring your sets don't "slide off" due to residual oils or sebum.

     

    What is the Lash Cleanser? 

    It is a concentrated de-oiling solution available in three pleasant options: Cherry, Coconut, or Unscented. Now housed in stylish, recyclable glass packaging with a precision pipette, it allows for total control over product usage with zero wastage.

     

    When should you use it?

    Use this as Step 3 of your pre-treatment routine. It should be applied after the Lash Shampoo (to ensure all suds are gone) and before the Lash Primer (to restore moisture to the now-purified lash).

     

    Why choose London Lash Cleanser? 

    Because standard washing isn't enough. While shampoo cleans the surface, this cleanser works at a molecular level to remove proteins and oils that the eye can't see. It is the foundation of the "London Lash 5-Step Prep," ensuring your adhesive bonds to the hair, not the oil.

     

    To ensure a safe and effective cleanse, follow the "sandwich" technique:

    • Step One: Apply a single drop to a microfiber brush using the pipette. Use a second brush or a wooden spatula to "sandwich" the natural lashes.
    • Step Two: Gently wipe from root to tip, paying extreme attention to the base (the glue zone), as this is where most retention issues begin.
    • Safety Note: Never over-saturate your brushes. Wipe off excess product before touching the lashes to prevent the cleanser from running into the client's eyes or irritating the skin.
    Description

    Engineered for the European market, this cleanser ensures a clinical level of cleanliness in any salon environment.

    • Primary Function: Deep degreasing and removal of proteins/makeup.
    • Scents Available: Cherry (Effective May 2025), Coconut, and Unscented (Effective June 2025).
    • Format: 15ml recyclable glass bottle with controlled dropper.
    • Updated Formula: Refined for consistent, high-performance results.
    • Precaution: Avoid contact with the skin; eyes must remain closed during application.
    • Bundle Opportunity: Save over 25% by purchasing this as part of our Super Prep Duo, paired with the Lash Primer for the ultimate bonding canvas.
    • Shelf Life: 18 months before opened / 6 months once opened (unscented); 18 months before opened / 8 months once opened (scented)
    FAQs

    How should my clients wash their lashes?

    It is always best to recommend to your clients to use a professional product that has been designed and tested to be in contact with the gentle eye area. Our Lash Foam Shampoo has been tested and approved to be used together with eyelash extensions, it removes makeup and prepares lashes for the application. Additionally, it will clean the lashes by removing any oil, sweat and makeup build-up which will help to keep the lashes on longer. 

     

    Baby Shampoo or other products not made specifically for the eye area or lash extensions, in particular, should not be used on the eye area, and quite often can actually cause dryness or irritation on the delicate skin around the eyes.

     

    If your client has sensitive skin or a known allergy to Tea Tree, we would recommend the In Lei Delicate Foaming Shampoo range instead.

    Our digital aftercare leaflets have been designed to educate your clients on the correct aftercare procedure. You can purchase our digital aftercare leaflets for your clients.

     

    My client's lashes are clean but I still have problems with retention, why?

    If you are experiencing retention issues make sure to check if you follow all the steps of pre-treatment correctly. Very often lashes that seem ‘clean’ are not thoroughly cleaned and may be causing retention issues. Make sure to always follow a full pre-treatment routine and refer to our glue section to check if you follow all recommendations for the correct work with the adhesive. 

     

    Lastly, make sure that your client is also following the lash aftercare as this may also have an impact on the retention.

     

    What is the difference between booster and superbonder?

    Retention & Speed Booster is designed to be applied only to the lash extension strip (not the client’s natural lashes). Its purpose is to speed up curing, prevent glue from running up the fibre, and stop fans from closing during fanning, making Russian Volume application faster and easier while supporting better retention. It works with any adhesive but must NOT be used with Easy Fanning lashes.

     

    Superbonder adds elasticity to the adhesive. The additional flexibility ensures the bonds don't break as easily, therefore resulting in better retention. Superbonder instantly polymerises the glue, without shock curing. It locks in the fumes from the adhesive and with the fumes contained, irritation and sensitivity are significantly reduced. Additionally, because the bonds have been sealed, the lashes are instantly safe to get wet. So no more waiting 24 hours after the treatment!

     

    What is the difference between cleanser and primer?

    London Lash Cleanser is an alcohol-based product that is used to de-moisturise natural lashes and removes any oils and proteins from their surface. London Lash Primer is a water-based product that is used to moisturise natural lashes and neutralise pH levels to improve the bonding between the natural lashes and the extensions.

     

    It is not recommended to use Cleanser without the Primer. This is because the Cleanser is very drying on the lashes, and without moisture, the lash glue will not be able to cure. The Primer must be used after cleansing, as it puts moisture back into the lashes after the high alcohol content of the Cleanser.

     

    For an extra touch of luxury, why not go for one of our scented Cleansers and Primers? It’s such a little thing, but a slight waft of Cherry or Coconut can take your client’s experience from an 8 to a solid 10!

     

    What is your recommended pre-treatment routine for the best retention?

    How you complete your pretreatment has as much of an effect on the retention of the lashes as the glue you use. It can be the difference between 2 weeks of retention, and 5 weeks of retention, so it is very important to get it right - lash retention is client retention, after all!

    The very first step should always be makeup removal. You can either give your client a lash bath with a Lash Foam Cleanser to wash their lashes or you can hand them the foaming cleanser so they can wash their lashes themselves in the bathroom. 

     

    After removing all makeup, follow the next pretreatment steps to ensure natural lashes are well prepared:

    • Step 1: Use Protein Remover Pads - If there are some remnants of mascara, makeup, oils or sebum build-up around the lashes, the protein remover pads will do an excellent job at ensuring all final traces of unwanted oils are removed.

    • Step 2: Use Cleanser - Cleanser has a high alcohol content which gets rid of EVERYTHING - any oils, any residue from foam cleanser that might be left, any little tiny traces of makeup will be gone. 

    • Step 3: Use Primer - It is a MUST to use Primer after Cleanser because it puts moisture back into the lashes after the high alcohol content of the Cleanser which can be drying. It gets those lashes ready to have extensions placed on them like nothing else.

    • Step 4: Booster! - Retention & Speed Booster is designed to be applied only to the lash extension strip (not the client’s natural lashes). Its purpose is to speed up curing, prevent glue from running up the fibre, and stop fans from closing during fanning, making Russian Volume application faster and easier while supporting better retention. It works with any adhesive but must NOT be used with Easy Fanning lashes.

     

    Ta-da! Now you’re ready to go. Get that map drawn and slay some lashes! 

     

    Can I use only a cleanser to prepare lashes?

    We always recommend completing all steps of pre-treatment in order to increase retention and ensure that lashes are super clean. We also would not recommend using a lash Cleanser without following with a lash Primer. This is because lash Cleansers have high alcohol content in order to completely remove any oil residue on the lashes, which can be very drying to the natural lashes. You will need to follow with a lash Primer in order to replace that lost moisture so that the lash glue has some moisture in order to dry. Without some moisture, the lash glue may be drying too slow for you, or not at all! 

    Properties
    Cruelty-free Vegan
    Reviews

    Customer Reviews

    Based on 28 reviews
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    J
    Jessica
    Lieben wir!

    Der Duft ist Mega angenehm, nicht zu künstlich oder chemisch.
    Reinigt die Wimpern super. Kann ich nur weiterempfehlen :)

    Hello Jessica!

    Vielen Dank für deine tolle 5-Sterne-Bewertung! Wir freuen uns sehr, dass dir unser Cleanser so gut gefällt 😍✨ und dass er deine Wimpern super reinigt. Danke für die Empfehlung!

    LLP X

    S
    Simina Juravle
    Ich bin Rumäne und kaufe trotzdem bei Ihnen ein.

    Er macht seine Arbeit sehr gut.

    Hallo Simina,

    Vielen Dank für Ihr tolles Feedback!
    Wir freuen uns sehr, dass Sie mit unserem Service so zufrieden sind und schätzen Ihr Vertrauen wirklich sehr. Das bedeutet uns viel!

    LLP x

    A
    Anna Gwozdz
    Amazing

    As always the best

    Hi Anna!

    Thank you so much for your lovely review! We’re so happy to hear you’re loving our Lash Cleaner — it means the world to us to know it’s been amazing for you ✨

    LLP X

    B
    Beth Ekelin

    Love it

    Hi Beth!

    Thank you so much for taking the time to leave us a review! We really do appreciate you

    - LLP x

    C
    Carmen

    Great for a perfect retention

    Hi Carmen,
    Thank you for taking the time to leave a review.
    We're glad to hear that you're happy with our Pre-Treatment Lash Cleanser!
    - LLP x